14 05, 2015

Ticketing issue is resolved.

May 14th, 2015|

The ticketing issue has been resolved. Thank you for your patience.

14 05, 2015

Experiencing issues with ticketing system.

May 14th, 2015|

We are experiencing issues with our ticketing system. If you need to submit a ticket, please email support@dfcolo.com.    

14 05, 2015

Network service levels have been restored.

May 14th, 2015|

Network service levels have been restored. If you notice any network related issues please contact us immediately via support@dfcolo.com or (206) 395-7163.

14 05, 2015

Experiencing network service degradation

May 14th, 2015|

We are currently experiencing network service degradation with XO and Level 3 which may impact your service. Our network engineering team is investigating the issue and will continue to post updates.

13 05, 2015

Everyone.Net Customers Only – Maintenance Scheduled Fri. 5/15

May 13th, 2015|

Everyone.net will be performing upgrades for their network infrastructure on Friday, May 15th from 9:00PM PT to 10:00PM PT / 12:00AM ET to 01:00AM ET. During this maintenance window all services will be unavailable including web mail, POP, IMAP, and SMTP relay. The Control Center/Distributor Control Center and XRC web service API will also be [...]

4 05, 2015

Seattle Power Event Update

May 4th, 2015|

As of now we are still currently performing maintenance and repair on the UPS that is not currently in service. We had hoped to have a Root Cause as part of an RCA by 5:00 pm PDT today. After evaluating where we currently stand with the repair and the data collection we have determined it [...]

4 05, 2015

2015-01-05: CAT 2 Planned HVAC Maintenance – Tukwila all

May 4th, 2015|

2015-01-05: CAT 2 Planned HVAC Maintenance – Tukwila all EVENT TYPE: CAT 2 Planned HVAC Maintenance EVENT START: 06:00 hrs – 2015-01-05 EVENT FINISH: 16:00 hrs – 2015-01-16 IMPACT/RISK: Low Risk Service Interrupting SUMMARY: MacDonald Miller will be onsite performing routine HVAC maintenance. If you have questions or issues please send email tosupport@dfcolo.com to open [...]

4 05, 2015

2014-10-22: CAT 1 Planned UPS Maintenance – TUK2

May 4th, 2015|

▪ EVENT TYPE: CAT 1 Planned UPS Maintenance ▪ EVENT START: 07:00 hrs – 2014-10-22 ▪ EVENT FINISH: 18:00 hrs – 2014-10-23 ▪ IMPACT/RISK: Moderate Service Interrupting SUMMARY: DC Group & Stay N Power UPS technicians will be onsite all day performing joint UPS maintenance and routine AC/DC capacitor replacement due to end of life [...]