23 09, 2016

Zendesk Services Restored

September 23rd, 2016|

Zendesk services are improving and tickets are coming through. If you have any concerns, please contact us directly at support@dfcolo.com

23 09, 2016

Zendesk Outage

September 23rd, 2016|

We are starting to see improvements in our ticketing system; however, if you need immediate assistance, please email our support team directly: support@dfcolo.com.

22 09, 2016

Zendesk outage affecting our ticketing

September 22nd, 2016|

Our ticketing system, Zendesk, is currently experiencing an outage. We are receiving email, but tickets seem to be stuck in Zendesk's queue. If you have a support request, please email support@dfcolo.com - and we will respond via email. https://status.zendesk.com/

20 09, 2016

Network Maintenance Window Closed

September 20th, 2016|

We have successfully updated our Tukwila edge router. Internet traffic is normal and we are closing the maintenance window. Thank you for your patience!

20 09, 2016

Network Maintenance Update

September 20th, 2016|

Upgrade errors have been resolved and we are bringing the Tukwila Edge Router back into production. Updates to follow.

20 09, 2016

Extending Network Maintenance Window

September 20th, 2016|

Unexpected errors during Tukwila edge router maintenance. We are engaging Cisco Support. Updates to follow.

20 09, 2016

Network Maintenance Starting in 15 minutes

September 20th, 2016|

Systems Affected: All network systems, and all DF Blended Bandwidth customers Reason: Tukwila Edge Router patching Duration: Approximately 120 minutes  

20 09, 2016

Network Maintenance Begins at 11PM Tonight

September 20th, 2016|

Please be advised that Digital Fortress will be performing network maintenance to apply software patches to our Tukwila edge router starting at 11PM tonight. Internet traffic for Digital Fortress customers using our blended bandwidth will be diverted to the Seattle Edge Router. Increased latency and traffic degradation may be expected at times during the maintenance window. [...]

2 09, 2016

Tukwila – Power Event

September 2nd, 2016|

Generators are cooling down and we are ensuring all equipment is functioning as normal.

2 09, 2016

Tukwila – Power Event

September 2nd, 2016|

We are currently on utility power, but have experienced two power spikes in the last half hour. Generators are switching on to carry loads during these spikes. We are investigating and will continue to update.