Zendesk services are improving and tickets are coming through. If you have any concerns, please contact us directly at firstname.lastname@example.org
We are starting to see improvements in our ticketing system; however, if you need immediate assistance, please email our support team directly: email@example.com.
Our ticketing system, Zendesk, is currently experiencing an outage. We are receiving email, but tickets seem to be stuck in Zendesk's queue. If you have a support request, please email firstname.lastname@example.org - and we will respond via email. https://status.zendesk.com/
We have successfully updated our Tukwila edge router. Internet traffic is normal and we are closing the maintenance window. Thank you for your patience!
Upgrade errors have been resolved and we are bringing the Tukwila Edge Router back into production. Updates to follow.
Unexpected errors during Tukwila edge router maintenance. We are engaging Cisco Support. Updates to follow.
Systems Affected: All network systems, and all DF Blended Bandwidth customers Reason: Tukwila Edge Router patching Duration: Approximately 120 minutes
Please be advised that Digital Fortress will be performing network maintenance to apply software patches to our Tukwila edge router starting at 11PM tonight. Internet traffic for Digital Fortress customers using our blended bandwidth will be diverted to the Seattle Edge Router. Increased latency and traffic degradation may be expected at times during the maintenance window. [...]
Generators are cooling down and we are ensuring all equipment is functioning as normal.
We are currently on utility power, but have experienced two power spikes in the last half hour. Generators are switching on to carry loads during these spikes. We are investigating and will continue to update.