Power systems are stabilizing. If you continue to have availability issues with your equipment, please contact: firstname.lastname@example.org and we will investigate. RCA for this event will be completed by 2/20/2017. Thank you for your continued patience.
Power should start restoring gradually as we recharge the UPS. We will continue to update and monitor until we are fully restored and operational.
We have found the source of the original power event – a failed rectifier in a DC plant. We are verifying all downstream breakers before we repower the UPS. The breaker issue has caused the inability to go into ‘maintenance bypass’ mode. We will update with more information as it comes in.
We have completed our network maintenance and we will be closing the maintenance window.
We will be starting Network Maintenance momentarily. The maintenance window will last until 1AM Pacific. We expect some latency and degradation during this time. If you have any concerns, please contact email@example.com
Digital Fortress will be performing maintenance that will impact your internet blended bandwidth circuit(s). Digital Fortress will upgrade firmware on the Seattle edge router, implement Bidirectional Forwarding Detection for resiliency, and perform other network configuration cleanup and maintenance. Performing this maintenance is necessary to apply service packs, security updates, improve High Availability, and ensure overall [...]
Please be advised that on December 30th, 2016 at 5:30pm, Sabey will be conducting their annual Fire Alarm System Testing at our Tukwila facility.
We have updated the network configuration for the affected customer to block ip unreachables, proxy arp, and redirects, which should greatly reduce impact to other customers. We will closely monitor this solution and take more drastic action if required.
We have taken actions to mitigate the network latency caused by a DDOS attack directed at one of our customers.
We briefly experienced an abnormally large amount of traffic to one of our customers that caused some additional latency on our network - we are investigating.